DCH 2.0 Documentation
Core Docs
Core Docs
  • Welcome to DCH
  • What's New
  • DCH Registration
  • Concepts and UI Features
    • Organisations
    • Sidebar
      • Home (Sites and Buildings)
      • Search
      • Apps
      • Sites
      • Data
      • Tools
      • Settings
      • Help
  • Admin
    • Permissions Overview
    • Managing Users
      • Inviting Users
      • Changing an existing User's Permissions
    • Managing Rolesets
      • Creating Rolesets
      • Changing roles (permissions) of an existing Roleset
      • Deleting Rolesets
      • Managing list of users who have been directly assigned a Roleset
      • Managing the set of User Groups a Roleset is in
    • Managing User Groups
      • Creating User Groups
      • Changing Rolesets in an existing User Group
      • Deleting User Groups
      • Managing user membership of User Groups
  • Data Management
    • Find Points and view data
    • Export data
    • Adding a new data source
  • Site and Building Management
    • Creating a Site
    • Creating a Building
  • DCH and the BRICK schema ontology
    • Overview
    • BRICK Model Process Flow
    • BRIQL Query Language
    • DCH BRICK Extensions
    • Valid Names, Values, Character sets in DCH
    • DCH BRICK Modelling Norms
      • Electrical Modelling Norms
      • PV Modelling Norms
      • Mechanical and Misc. Modelling Norms
  • Changelog
  • Security
    • Platform Security Summary
  • FAQs
Powered by GitBook
On this page

FAQs

Find answers to commonly asked questions here

PreviousPlatform Security Summary

Last updated 2 months ago

How do I access the Data Clearing House?

See first. Once you are registered, you can access DCH at https://dataclearinghouse.org

How do I get a Data Clearing House account?

See DCH Registration

Where is my DCH data stored?

DCH currently stores your data encrypted in Australia.

Where can I find the DCH security policies?

Please refer to the latest version of our .

Does the DCH portal support Single-Sign-On (SSO)?

Single Sign-On is not supported; it is on our roadmap.

What data/information is being collected or stored, where will it be stored and how will it be protected?

DCH allows participating organisations to continuously upload, store, analyse and/or share time-series data generated by building management systems (BMS), energy management systems (EMS) and internet-of-things (IoT) devices.

DCH adds value to your data by also storing semantic metadata about how your buildings and sites work.

All DCH data is stored and protected from unauthorised access by using a provider from the Department of Home Affairs

How is the system access administered?

Role-based access control in DCH is implemented through organisation administrators, not DCH.

Can I share my account with someone else?

Sharing the account is against the DCH terms of use.

Do I need to install equipment to use DCH?

DCH is designed to be hardware-agnostic. Contact us for more details.

Does DCH share my data with anybody?
Does the DCH process or store personally identifiable information (PII) e.g., first and last name, address, date of birth?
Can I download my data so that I can stop using DCH?

Data owners remain in full control of their data. DCH allows users to move their data away from DCH. DCH has provisions for packaging all the historic information and supports permanent deletion of client information from DCH within a stipulated period.

Contact our team to facilitate.

Users with administrative permission can manage , and/or.

Your data is stored and shared as per the .

DCH currently only requires a user to share their email address. For more information, see our .

DCH Registration
Cyber-Security Overview document
Certified Service Providers List
users
role sets
user groups
DCH terms of service
Privacy Collection Notice